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What Our Customers Say About Us

Check out what our customers think about our services and expertise.

Michelle Hardy
Michelle Hardy
2022-05-09
Verified
J&A once again came to our rescue and we couldn’t be happier with the service they provided. They were able to send someone out to us promptly, the service technician was thorough and walked me through everything he was doing and made sure I was ok with what needed done and they fixed our issue the first time once and for all. We have used J&A in the past, and they will be our first call in the future!
Thomas Piper
Thomas Piper
2021-07-17
Verified
We were in need of a new furnace and i checked out quit a few dealers, in the end we went with J and A and we were not disappointed. They were very professional and friendly. i would highly recommend them to anyone looking to replace their furnace. Great job guys.
Johnny Ilg
Johnny Ilg
2021-07-02
Verified
We bought our house 8 years ago and when our furnace was acting up I saw a sticker on the furnace for J&A so we called them. The tech came out and spent 10 minutes showing my wife and I what to do. He didn’t charge us at all. We were so glad and appreciative of his kindness and we always said we would call again if we ever needed them. 8 years later we needed them. On the hottest day of the year so far, our air conditioning quit. I called them and they told me they couldn’t get to see us for a few days. I said thank you but I will try some other places. About 15 minutes later they called me back and offered to try and get me in the next day around 1pm. I am so glad they made it work because every other place I called was also booked up. The next day the tech showed up and began working on my a/c. He was up front about the possible issues and we then discussed what to do next. He provided me with all my options and waited as I decided. Thankfully he was able to fix it for less than expected and got our house back to a livable climate. I will always recommend J&A to anyone that listens from the people on the phone to the people they sent over, it was a fantastic experience. Thank you.
Ernie Hill
Ernie Hill
2021-03-05
Verified
When it’s the coldest day of winter in Saskatoon and your furnace goes on the fritz, who do you call? J&A Heating and Plumbing! Dan came out promptly to our residence. We were provided a couple of furnace options from which to choose. Given the time of day, the furnace wasn’t installed until the next day. No worries. Dan provided us with a portable heater overnight. The next morning Dan, Chad and Lance were onsite. The old furnace was removed and the new one was up and running by late morning. The next day, Cam installed the new thermostat. They even provided a couple of complimentary furnace filters. Excellent, quality and personable service. We would definitely recommend J&A Heating and Plumbing. Also, they service all of the mechanical systems at our business and provide yearly maintenance. Thanks.
Jaret Norman
Jaret Norman
2021-02-16
Verified
Lee provided excellent service and was very professional. Explained everything very well. Wont hesitate to call again.
G Erickson
G Erickson
2021-02-04
Verified
We have been dealing with J&A for a number of years with their yearly maintenance program. This has provided us with peace of mind as our furnace and air conditioner aged, we knew that Steven from J&A would keep them operating at their best. We knew that our equipment was aging and would need to be replaced at some point. Well 2021 turned out to be a challenge but with Dan ,our J&A Comfort Advisor, things went so much easier. First we needed to replace the water softener. Dan helped us select a new model and even made sure that we had salt on hand to get us started. A short time later both the furnace and water heater began to act up and once Steven confirmed a hairline crack in heat exchanger in the furnace we knew we had to act. Dan helped us select the units we needed and everything was set for the next Wednesday. The furnace quit working Sunday morning and I called Dan to see if they could move up the installation. He offered to bring us extra space heaters and started phoning other J&A staff to make things happen. By that afternoon we knew that J&A would be here Monday morning. Sure enough Monday morning there were three workers at our home and they got to work. By lunch time they had everything installed and we back to normal, actually better. The new furnace is so much more efficient than our old one it keeps our house warmer during these January days. The water heater is fantastic, we didn’t realize how much capacity and efficiency we had lost due to scale build up. Would I recommend J&A Heating & Plumbing? You bet, their service and workmanship is excellent . If you have a heating or plumbing problem call them. I would even say call Julie at the office and sign up for their yearly maintenance program for your peace of mind and she can set up an appointment for a check up right away.
Bill Judt
Bill Judt
2021-01-20
Verified
The furnace in our home decided to quit yesterday, and it was later in the evening before we noticed the house getting colder and colder. I went online to the J&A website and found a link for an emergency phone number, which I called. A J&A service rep answered the phone, and after a short conversation concluded that he would be able to direct me – over the phone – on how to correct the problem. And it worked. His directions were clear and accurate, and after ten minutes – and without a service visit – the furnace was running smoothly again. Great Service J&A. This is one of the reasons we’ve been customers for the last 15 years! Bill Judt
Peter Reddekopp
Peter Reddekopp
2021-01-11
Verified
It’s the best place to work, thanks
Graeson Weiler
Graeson Weiler
2020-12-30
Verified
Great service over the phone and awesome people to work with. You get great quotes for a great price